KAIZEN AGENCIESTHE AGENCY. THE ACADEMY. THE STANDARD.
WELCOME TO KAIZEN HQ YOUR TEAM HEADQUARTERS
Built together. Better every day.
One team. One standard. One mission: helping every agent reach their full potential.
CALEB MUIAGABRIEL MUIAETHAN SORENSON
KAIZEN HQ
AGENCY · ACADEMY
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KAIZEN HQ
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KAIZEN AGENCIES
Agency overview
Your command center for agent development.
AGENT
Agents in system—Visible to your account
Training program7 daysStructured academy bootcamp
My account—Role-based permissions
Welcome to Kaizen HQ
Your secure Academy workspace is connected to Supabase. Use Agents & invitations to invite team members, or Academy to preview the 7-day curriculum.
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KAIZEN AGENCIES · AGENT LAUNCH PATH
From Licensed to First Sale
Your complete Academy roadmap. Start with contracting, set up your systems, learn the sales process, then launch into live production. Each lesson has a reserved video, written guide, downloadable resources, and completion check. Content marked “Coming soon” is not a prerequisite for getting started.
01Course skeleton
Contracting & Access
Get approved and activate the tools you need to work.
HCMS / FFL Registration
Verify NPN, identity, and profile.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
SureLC & AML
Finish profile, AML certificate, E&O, banking, and signature.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Carrier Portal Activation
Record writing numbers and verify appointments.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
02Course skeleton
Systems & Workspace
Set up the daily tools before dialing.
Kaizen HQ / Discord
Find announcements, daily check-ins, training library, and support tickets.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
CRM / GoHighLevel
Sign in, locate assigned leads, update dispositions, and document notes.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
WAVV Dialer
Test calling, headset, voicemail, and lead workflow.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Calendar & Zoom
Confirm training links, schedule, and meeting expectations.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Compliance & Data Handling
Protect client data, verify consent and follow approved procedures.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
03Course skeleton
Product & Carrier Basics
Understand what you can present and where to submit.
Mortgage Protection
Purpose, needs analysis, and positioning.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Final Expense / Whole Life
Coverage goals, premiums, and basic suitability.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Term & IUL Overview
Understand when to escalate to a trained mentor.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Carrier Cheat Sheets
Underwriting, product fit, and submission links by carrier.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
State Licensing Check
Confirm appointment and license before soliciting business.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
04Course skeleton
Sales Process
Practice a consistent client conversation.
Lead Intake & Preparation
Review lead source, client details, and call plan.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Opening Script & Rapport
Practice the approved introduction and disclosures.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Needs Analysis & Presentation
Gather needs, explain options, and confirm understanding.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Objections & Follow-Up
Handle common concerns without pressure or misrepresentation.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Application Walkthrough
Practice accurate applications, beneficiary and draft-date verification.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Post-Sale Client Care
Confirm next steps, delivery, and servicing expectations.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
05Course skeleton
First Week Bootcamp
Build confidence through practice and production.
Day 1 Orientation
Attend kickoff, review expectations and roleplay.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Daily Dial Floor
Join live sessions, follow lead handling rules, and ask for help.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Activity Standards
Track calls, presentations, applications, and submitted premium.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
First Application Review
Have a qualified mentor review the first submission.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
End-of-Day Reporting
Submit measurable activity and blockers.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Graduation Review
Confirm readiness, completed training, and outstanding support needs.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
06Course skeleton
Growth & Agent Resources
Keep improving after launch.
Scripts & Templates
Approved talk tracks, follow-up texts, and client email templates.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Carrier Updates
Announcements, process changes, and product updates.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Production & Leaderboards
Understand issued-paid reporting and incentives.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Recruiting & Leadership
Optional advanced track after production foundation.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
Support & Escalation
Where to request help with underwriting, contracts, tech, or clients.
▶ Video: Coming soon▤ Guide: To be added⇩ Documents: To be added✓ Completion: Pending setup
This is the course outline, not a claim of completed training. Lessons, quizzes, admin approvals and resource uploads will be activated as content is supplied. Do not treat unchecked training or unverified carrier appointments as approval to sell.
7-day agent bootcamp
Training is sequential. Each day requires a completed lesson and an 80% quiz score to unlock the next. Videos and quizzes are being prepared; completion is disabled until they are ready.
KAIZEN AGENCIES · START HERE
New Agent Onboarding
Complete one module at a time. Follow the written instructions while training videos are being recorded.
Checklist progress saves in this browser only, not to admin records. Final carrier approval requires administrator verification.
Academy content manager
Prepare lessons now. Publish only when content is ready. Admin access only.
Resources
Add links to scripts, PDFs, worksheets, or videos. File uploads can be connected later.
Quiz setup
Quiz question builder and grading will be added next. Keep quizzes in draft until grading is connected.